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News and advice
December, 2009
In Context - William Mills Newsletter
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IN THIS ISSUE:

ONE BANKER ON THE BANK/VENDOR RELATIONSHIP

A LETTER FROM LENDERS ONE'S SCOTT STERN

SURVIVING 2010'S TRADESHOWS


From the FinTech 100 Breakfast: One Banking Executive’s Thoughts on the Bank/Vendor Relationship

By Scott Mills
, President of William Mills Agency

As you know, William Mills Agency assists American Banker, and Financial Insights in promoting their annual FinTech 100 rankings.  Because of this, we are privileged to participate in the annual FinTech 100 breakfast at BAI Retail Delivery.Atlantic-southern-bank.jpg

This year, I was impressed as Daniel Robbins, SVP of Atlantic Southern Bank in Macon, Ga. – a mid-tier bank focused on relationship banking – gave the keynote address.  Daniel is an impressive, yet gracious individual who expressed much praise and admiration to a room filled with executives from the largest vendor companies in the banking industry – an attitude that is often not indicative of the bank/vendor relationship.

During his speech, Daniel urged the crowd to become an “engaged stakeholder” in the bank’s success.  He also described the disconnect in how bankers and vendors approach a relationship.  His peers, bankers, often have as antagonistic relationship with vendors and hold plans close to the vest.  Some even take pride in getting the best deal out of vendors.

Read the entire article at fintechmarketing.com.



WMA Receives a Kind Letter from Lenders One CEO Scott Stern

Recently, Scott Stern, CEO of Lenders One, a national alliance of mortgage bankers, sent a letter to the agency expressing his happiness with the success of his organization's public relations investment.

Here's an excerpt from Scott's letter:

"Before we started our relationship with the William Mills Agency, we had had previous experience with other Public Relations firms with little success. As result, I entered into this relationship wilenders_one_logo.gifth skepticism and hesitation. And now, several years later, we rank our investment with your firm as one of the best investments we have ever made as a company!" 

"I cannot say enough about the William Mills Agency team assigned to Lenders One as they are the best I have ever worked with. [WMA Associates] Charlyne McWilliams, Catherine Laws and Megan Ard are true mortgage industry insiders with the gravitas and reputation to help expand their clients’ media exposure! Charlyne, Catherine and Megan have helped Lenders One create millions of dollars of FREE media exposure in both the mortgage industry and the financial services industry."

We are very grateful to Scott and and the associates who serve Lenders One.  We look forward to a long and successful partnership.  To read the entire letter, visit slideshare.net/williammillsagency.



Seven Tips for Surviving the 2010 Financial Industry Tradeshows

By Kelly Williams, SVP of William Mills Agency

For more than a decade I’ve attended most of the big financial industry conferences. There’s no denying it, we’re now in a “global climate change” at these shows, and I predict things will never be the same again. Long gone are the days of bankers lining up at the door of the exhibit hall waiting for the opening.  Over the past coupempty-conference-hall.jpgle of years, the volume of financial industry conference attendees (bankers, lenders, buyers/decision makers) has dropped through the floor, and it’s never going to bounce back.

This isn’t any new news to the exhibitors, but still too many vendors are using the same trade show playbook that they used 10 years ago!  Millions of dollars are wasted on outdated trade show sales and marketing tactics. Too much time and effort is still spent on squishy balls and leaky promotional pens. Too many sales people are standing in empty booths tossing Nerf boomerangs to the bored sales people at the empty booth across from them. For those companies whom I’m describing (and you know who you are), this is madness and it's got to stop!

Here’s some quick advice for the 2010 trade show campaign:

1) Kill the island booth – The only folks who care about the size of your booth are the booth manufacturers. Scale down to a 10’ x 10’ and use the tens of thousands of extra dollars to…

2) Get a hospitality suite – I guess it still happens sometimes, but I haven’t witnessed a truly substantive sales meeting in a trade show booth in years. It’s always interesting to see how vendors spend so much money and resources on their booths, only to take prospects over to the lunch tables on the side of the hall floor or back to their hospitality suite.

Smart companies realize the importance of having a captive prospect. Get your prospects away from distractions, off the exhibit hall floor and up to your hospitality suite. The trick is getting a suite at a hotel that is adjacent to the show. If it’s more than a block away from the conference, forget it.

3) Go lean and mean – In 2010, expect even fewer attendees at all conferences. Do your homework before deciding on the total staff needed for the event. Having your booth overstaffed with few prospects on the floor isn’t just a waste of money – it looks silly! Bring only your best, brightest and most attractive sales people.

Read the entire article at fintechmarketing.com.
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