In this issue:

• Understanding BPM Benefits with Results Chains
• The Key Issues of BPM
• We said we'd do it and we did!
• AMR Research backs E2E
• IDS-Leonardo ProcessDays Premium Partner
• Lack of Governance-A key reason SOA sometimes fails 

Inherent in each organisation, regardless of its size, are processes that aim to add and deliver value to clients. Most companies appreciate this fact and align themselves more or less to a process-centred approach for the design of their organisations and systems. Although, Business Process Management (BPM) may seem like an inevitable solution for many, it still has to stand the critical economic assessment and evidence on how BPM provides net benefits.

In sharp contrast to this expectable requirement, the majority of the current BPM practice seems to focus on the intrinsic value of BPM and often seeks a rather wordy and qualitative approach to argue for and ultimately sell the BPM idea. However, changes in the economic climate and the quickly increasing investments required in large-scale BPM initiatives demand an immediate response to the ultimate request for tangible BPM benefits. This is also demonstrated by the results of a recent global Delphi study that showed that BPM users see the value of process modelling (and not tool, methodology or tool discussion) as the number one priority over the next five years (Indulska et al. 2009).

The Key Issues of BPM
Are you coming to one, two or all four days?

ProcessDays 2009 will cover the key issues of BPM theory and practice. There will be 9 Master Classes, a BPM Tutorial and 9 Conference sessions containing 26 presentations. Practical insights from 24 case studies will be incorporated in both the Master Classes and the Conference. Speakers and delegates will discuss and debate the issues that really matter in process-based management.

View the headline topics in the ProcessDays agenda. 

For the most up to date program and to register visit 'Leonardo Education' via the website: www.leonardo.com.au

We said we'd do it and we did!
$2000 worth of BPM books given away

Last week the BPTrends Professional Certificates courses were held in Sydney and Sally McNamara from Powerlink walked away with a BPM library worth $1000. This week at the Enterprise Certificate course it was Marco Fargnoli from GE who drew the lucky ball and will be taking home the books.

More books are up for grabs later in the year! Start planning your attendance at the next set of BPM courses this November. Registration can be made online now via ‘Leonardo Education' on the website www.leonardo.com.au

Roger presents Marco with a $1000 stack of BPM books.	Mervin and Martin draw the lucky ball.	Sally with some of her winnings.

Writing in a recent newsletter Bruce Richardson wrote, ' Based on recent discussions with SAP customers, it's clear the ERP leader needs to enhance the BC and PI products. Software like the E2E Bridge can do a better and faster job of linking SAP customers to third-party applications and future SAP on-demand and cloud offerings. It's already being used for web-service-enabled on-demand platforms and business process execution. In addition, E2E has quietly begun bridging into the mobile world.......Additionally, the company's E2E Bridge has already been certified by Oracle to be interoperable with Fusion middleware.'

It is not hard to see why the solution is getting this recognition. Read on.

If you are running SAP shouldn't you be looking at E2E?

Contact Stephen Pearson s.pearson@leonardo.com.au or 0424 136 139.

IDS Scheer-Leonardo ProcessDays Premium Partner

We are pleased to announce that IDS Scheer will be joining ProcessDays 2009 events as the Premium Partner.

IDS Scheer is the market leader in Business Process Management (BPM) software, solutions and services for corporations and public organizations worldwide. With the unrivaled ARIS Platform for Process Excellence, IDS Scheer offers an integrated solution portfolio for the strategy, design, implementation and controlling of business processes.

Serving more than 7,500 customers in over 70 countries, IDS Scheer has been built on a strong history of innovation. The company was established in 1984 by current supervisory board chairman and Chief Technology Advisor, Prof. Dr. August Wilhelm Scheer, who is regarded by many as the founder of BPM.

Make sure you visit IDS Scheer at the ProcessDays events this 3-6 August. For more information on IDS Scheer please visit: www.ids-scheer.com

Lack of Governance-A key reason SOA sometimes fails  
An Oracle guest blog by our very own BPM Governance expert Mervin Chiang

Oracle approached Mervin Chiang, Leonardo Consulting Senior Consultant and one of Australia's leading BPM Governance experts to post a guest blog in response to articles written about the death of SOA and 10 reasons why SOA is a success or failure.

Mervin has great insight into both the technical and business aspects of SOA/BPM projects. Visit the below link to view Mervin's 26 May post.

http://oracle-gtmi-anz.blogspot.com/